Initiating a service team in 2008, HOUPU currently operates eight central warehouses, over 30 offices and provincial-level storage facilities, employing more than 180 service personnel. We've established a nationwide service network, including a CRM information service platform and various channels such as 400 numbers, apps, and WeChat public accounts. This hierarchical service model, covering both online systems and offline personnel, ensures comprehensive coverage and provides one-click maintenance, with a two-hour response time, offering uninterrupted after-sales service throughout the year. At present, HOUPU possesses the largest and most efficient service team in the industry domestic, earning high customer satisfaction.
Since its establishment, our factory has been developing first world class products with adhering the principle of quality first. Our products have gained excellent reputation in the industry and valuable trust among new and old customers.